SHIPPING AND RETURNS POLICY
We "thank you" for shopping with us
Please allow 7-10 business days for delivery (not including holidays and weekends) All merchandise sales are final. Customers are responsible for return shipping fees.
Returns/Refunds (if applicable)
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging, tags, etc...
Items that cannot be returned or exchanged
Several types of goods are exempt from being returned.
Embroidered garments are not returnable unless we have made an error in embroidering your garment.
Due to health codes, support and fashion hosiery may not be returned or exchanged except in the case of a manufacturer's defect.
ORDER CACELLATIONS
You may cancel a paid order up to 8 hours after purchase during business hours, during Monday-Friday (excluding the holiday or weekends) no questions asked. If you decide to cancel your order after 8 hours have gone by of placing the order, you will not be eligible for a refund until items have shipped to you and you have gone through the process of our RETURN POLICY (see above).
Please keep in mind we do not process orders on Saturday, Sunday or Major Holidays
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at info@luvyourscrubs.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@luvyourscrubs.com and send your item to: Love Your Scrubs 21847 Tesner Dr, Macomb Michigan 48044
We will only pay return shipping and replace items if they are defective or damaged. You may exchange items for a different size or color if it is in stock within in 30 days of receipt of tracked items. Customer is responsible for Shipping costs sending items back to warehouse..
Shipping
To return your product, you may mail your product to: Love Your Scrubs 21847 Tesner Dr, Macomb Michigan 48044
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Mail all return packages & correspondences to the address below:
Love Your Scrubs
Attention: Returns
21847 Tesner Dr
Macomb Michigan
48044